Trust & independence

The integrity of the process is the product

SkillSignature is designed with internationally recognised assessment and credentialing principles in mind. We do not claim ISO certification, ISO/IEC 17024 accreditation, government approval or any other accreditation. Any accreditation we obtain in future will be published here with its scope and issuing body.

Our controls

Assessment independence

Verification decisions are structurally separated from marketing, training and candidate acquisition. No commercial team can influence a reviewer's score, and paying a verification application fee purchases assessment — never an outcome.

Reviewer standards

Reviewers are qualified practitioners approved for specific skills. They score against published criteria, provide structured feedback, and cannot amend a candidate's result after final submission without authorised administrative action, which is logged.

Conflict-of-interest controls

Reviewers must declare any relationship with a candidate — employment, teaching, mentoring, family or commercial. A declared conflict removes the reviewer from the assignment and the application is reassigned.

Verification methodology

Each skill publishes required evidence, assessment methods, difficulty level and pass score. Methodology is versioned, so every credential records the exact standard applied at the time of the decision.

Auditability

Logins, reviewer assignments, score submissions, decisions, credential issuance, status changes, payments and administrative changes are written to an append-only audit log used for integrity investigations.

Credential security

Each credential carries a unique, unpredictable public identifier in an administrator-configurable format. Credential state is authoritative on the server and cannot be altered from a client. Public pages disclose only what is required to confirm a credential.

Data protection

Candidate, employer, reviewer, verification, payment and audit data are logically separated with strict authorisation rules. Candidates cannot access other candidates' data, reviewers see only assigned applications, and employers see only authorised information.

Revocation procedures

Credentials may be suspended during an integrity review and revoked where misrepresentation, plagiarism, impersonation or assessment misconduct is substantiated. The public verification page always shows current status.

Appeals

Candidates may appeal a refusal, suspension or revocation. Appeals are considered by reviewers who were not part of the original decision, and the outcome is recorded against the application history.

Continuous improvement

Pass rates, reviewer agreement, appeal outcomes and post-verification signals are monitored to recalibrate criteria and question banks. Changes are versioned rather than applied retroactively.

Report a concern

Suspected credential misuse

If you believe a SkillSignature verification ID is being misrepresented, or that a credential was obtained improperly, report it through integrity@skillsignature.example. Reports are triaged by administrators who are independent of the original decision.